News
arvato services, the leading European service provider for efficient solutions in the areas of customer communications, supply chain management and financial services, is incorporating the existing e-commerce activities into a new division. Our many years of experiences in this area are now being consolidated under the heading of "E-Commerce Solutions". Thus, we now able to provide domestic and international companies with a comprehensive solution for a successful e-commerce business model from a single source.
"E-Commerce Solutions was created in response to a development in the e-commerce market. There is a huge demand for a service provider that can offer full-service solutions and exceptional quality at all stages of the value-added chain for e-commerce on account of its experience and international know-how. With an independent division that offers comprehensive single-source solutions, we are able to provide our clients with bundled competencies," explains Mario Schwegler, Managing Director of arvato services.
E-Commerce Solutions provides all required backend services: from the handling of comprehensive logistics and provision of customer services up
to and including all fi-nancial services such as risk management, e-payment, and debtor management. Fur-thermore, it can include the provision of
comprehensive frontend services such as web shops and other systems if necessary. By using its own online marketing services, E-Commerce Solutions
is able to secure sufficient traffic in the web shop.
"We are capable of providing all necessary e-commerce components from our own added value, thus having maximum control over all processes.
Therefore, we can de-sign the business models of our clients to be especially efficient and profitable," points out Marco Kersch, Product Management Director.
"With flexible invoicing models, we also support the success of our clients' e-commerce business in a partnership approach".
Frank Logen, E-Commerce Solutions Sales and Marketing Director adds to that re-garding the cooperation with the clients: "Through the simple integration
of our solu-tion with the clients' systems, we are in the position to provide companies with global solutions for a successful e-commerce business, whereby
we can also provide direct support with multi-channel approaches."
About arvato services:
arvato services, a subsidiary of arvato AG, is the leading service provider for every aspect of effective solutions in the fields of Customer Communication,
Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for
CRM-/SCM-Consulting, Customer Loyalty, Data Management, E-Commerce, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions. 36,000
arvato services employees serve the customers of their customers worldwide.
Further information? Please contact us at:
info@arvato-e-commerce.com
phone: +49 5241 80-88300
www.arvato-e-commerce.com